About Care Plans

What is the Ontrack Digital Care Plan?

For low prepaid fee, you can enroll your devices (phone, tablet, laptop, PC & more) and if you experience data loss, the fee covers the data recovery effort.

In a world where users increasingly document their digital lives on mobile devices or leave business-critical data on laptops, tablets, and phones, data loss can be devastating – destroying a cherished memory or important business information in an instant.

Accidents happen, devices malfunction, and users make mistakes.

Even when all other data protection efforts fail, Ontrack Digital Care Plan can be a lifesaver (or business saver). For a small initial investment, you can avoid paying for data recovery services costing hundreds or even thousands of dollars.

Ontrack knows from experience. We perform over 60,000 data recoveries every year all over the world. Most of our customers believed that their data was secure, safe, and backed up. Ontrack Digital Care Plan adds a level of protection for all your important devices and data.

Security Credentials

There is no room for missteps when it comes to security

Given the nature of our business, we are entrusted with large amounts of sensitive and confidential information by our clients and understand that security is increasingly imperative for today’s corporations, law firms and individuals.

State-of-the-Art Information Security

Data in our possession is secured by some of the most advanced data security and disaster recovery technology available.  Learn more here.

ISO/IEC 27001-Certified

ISO/IEC 27001 mandates specific requirements before an organization can be certified compliant.

SOC 2® Certified

KLDiscovery has been independently audited for SOC 2 compliance to provide detailed information and assurances about the controls pertinent to the security of the systems we use to process clients’ data and the confidentiality and privacy of the information processed by these systems.

Accreditation Under the EU-US and Swiss-US Privacy Shield Frameworks

KLDiscovery is accredited with the U.S. Department of Commerce under the EU–U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework. To learn more about the Privacy Shield program, its data protection requirements and to view our certification, please visit https://www.privacyshield.gov/.